Shop Information
contact
Follow me on instagram @haakonlenzi
shipping
Tableware orders are shipped on the next business day via USPS insured Priority Mail. Large work shipping and delivery will be confirmed individually depending on location.
packaging
Each piece is expertly wrapped in 100% recycled corrugated paper and packaged in a post-consumer recycled box. Please let us know if you are shipping a gift and we are happy to include a gift message on your behalf.
breakage
In the rare case that breakage occurs during shipping we would be happy to replace your item. We do require complete documentation of the condition of the piece and packaging in order to offer a replacement, so please do not discard the packaging.
care
Haakon Lenzi Tableware is dishwasher safe and microwavable. However, to prolong the life of all of your ceramics and special glassware, we recommend hand-washing. Overtime the dishwasher creates micro-abrasions on the surface of glass and ceramics which diminishes the surface's shine.
returns & exchanges
We are happy to offer an exchange or return of items in their original condition within 7 days of receipt, please contact us at haakonlenzi@gmail.com to receive a return label. You are responsible for additional shipping charges accrued throughout the return or exchange process. We reserve the right to refuse an exchange and choose to offer a return instead depending on availability.
contact
policies
We reserve the right to refuse orders for any reason within 24 hours of the order being placed.
contact
Follow me on instagram @haakonlenzi
shipping
Tableware orders are shipped on the next business day via USPS insured Priority Mail. Large work shipping and delivery will be confirmed individually depending on location.
packaging
Each piece is expertly wrapped in 100% recycled corrugated paper and packaged in a post-consumer recycled box. Please let us know if you are shipping a gift and we are happy to include a gift message on your behalf.
breakage
In the rare case that breakage occurs during shipping we would be happy to replace your item. We do require complete documentation of the condition of the piece and packaging in order to offer a replacement, so please do not discard the packaging.
care
Haakon Lenzi Tableware is dishwasher safe and microwavable. However, to prolong the life of all of your ceramics and special glassware, we recommend hand-washing. Overtime the dishwasher creates micro-abrasions on the surface of glass and ceramics which diminishes the surface's shine.
returns & exchanges
We are happy to offer an exchange or return of items in their original condition within 7 days of receipt, please contact us at haakonlenzi@gmail.com to receive a return label. You are responsible for additional shipping charges accrued throughout the return or exchange process. We reserve the right to refuse an exchange and choose to offer a return instead depending on availability.
contact
policies
We reserve the right to refuse orders for any reason within 24 hours of the order being placed.